Starting a new rhythm at home can feel like a big step. When you’ve spent years managing everything yourself, welcoming someone new into your space naturally takes some adjustment.
At ilarna, support isn’t about taking over. It’s about having practical help with the parts of daily life that feel heavy, so you can keep your energy for the things that matter most to you.
Because you connect directly with an independent, self-employed ilarna Personal Assistant, you stay in control of who comes into your home and how support fits around your life.
Here’s how the process works, step by step.
Step 1: An introductory conversation
Everything begins with a relaxed, informal conversation. We offer a complimentary introductory chat to help you explore what support at home might look like for you.
A space to talk things through
This isn’t a formal assessment. It’s simply an opportunity to share a bit about your routines, preferences, and what would make day-to-day life feel easier.
Exploring options
We’ll explain how ilarna works and talk through whether you’re looking for a few hours of help each week or something more regular, so you can decide what feels right.
Step 2: Finding someone who feels right
ilarna is built around choice. You’re never assigned an ilarna Personal Assistant. You decide who you’d like to work with.
Looking locally
Based on what you’ve shared, we help you view profiles of independent ilarnaPersonal Assistants in your area.
Getting to know them
You can review profiles and, if you wish, have a conversation before deciding. Feeling comfortable with the person you choose is an important part of the process.
Step 3: Direct arrangements, agreed together
One of the things many people value about ilarna is the simplicity of the direct relationship.
Shaping arrangements
You and your ilarna Personal Assistant agree visit times, the kind of help you’d like, and the rate directly between you.
Flexibility as life changes
If you ever want to change a time, add a visit, or reduce hours, you can talk it through together and update arrangements without having to go through an agency.
Step 4: Settling into a new rhythm
The first few visits are about finding a pace that feels comfortable.
Sharing the small details
This is a good time to show your ilarna Personal Assistant around your home and talk about the everyday things that matter to you, from routines to personal preferences.
Building familiarity
Over time, support can begin to feel more natural as you get used to working together in a way that suits you.
Step 5: Staying connected
The ilarna platform is there to support communication and visibility, if you choose to use it.
Visit notes
ilarna Personal Assistants may share brief notes after visits through the platform, helping you and your family stay informed.
Simple reassurance
These updates offer a gentle way for others to understand how things are going, without getting in the way of your independence.
Independence, supported your way
Choosing support through ilarna is about finding the right help that makes everyday life feel more manageable, on your terms, in your home.
Ready to explore what’s possible for your home?
Find an ilarna Personal Assistant
Our team can help you navigate funding options and talk through how support can be shaped to fit your life.
Call us: 0208 050 4805 | Email: hello@ilarna.com
ilarna is a platform that helps people connect with independent, self-employed ilarna Personal Assistants. Day-to-day support is agreed directly between individuals and their ilarna Personal Assistant. ilarna does not provide, manage, or supervise the delivery of support.
