If you’re thinking about having a conversation about support at home, you’re already taking a positive step toward finding something that fits your life.
We know that words like assessment can sound formal or daunting. Conversations with the ilarna team are different. They’re simply a chance to talk things through: to share what matters to you, ask questions, and understand how the ilarna platform works.
This guide explains what to expect from that conversation and how to make the most of it.
What to expect from a conversation with our team
Think of this as a relaxed, informal chat. It’s an opportunity to talk about your day-to-day life and explore what kind of support might feel helpful.
We may talk about:
- your daily routines
- the parts of the day that feel easier or more demanding
- how support could fit around the way you already live
There’s no obligation to decide anything during the call.
Who can join?
You’re welcome to have a family member, friend, or trusted neighbour join the conversation if that feels helpful.
How long does it take?
Most conversations last around 30–45 minutes, giving plenty of time without feeling rushed.
Three things to think about beforehand
There’s no need to prepare paperwork, but having a think about the points below can help the conversation feel more useful.
1. Your daily routines
What does a typical day look like for you? Are there particular times, such as mornings or mealtimes, where an extra pair of hands might help?
2. Your preferences
This is about personality as much as tasks. Do you prefer quiet companionship or a more chatty presence? Thinking about what feels comfortable can help when browsing ilarna Personal Assistant profiles.
3. Practical support
Are you looking for occasional help, such as shopping or outings, or something more regular? Even a rough idea is a helpful starting point.
What happens next
After the conversation, the next steps should feel clearer, but everything remains your choice.
Exploring the platform
We’ll explain how to browse profiles of local, independent ilarna Personal Assistants and what information you’ll see.
Understanding costs
We’ll talk through how payments work on the platform, so you know what to expect financially.
Arranging a first conversation
If you wish, we can explain how to set up an introductory chat with an ilarna Personal Assistant you’re interested in, so you can see whether it feels like a good fit.
Ready to talk things through?
Starting support is a big step, and it’s natural to want to take it at your own pace.
If you’d like to have a conversation with our team:
Call us: 0208 050 4805
Email: hello@ilarna.com
Or, if you prefer to explore independently, you can browse ilarna Personal Assistants on the platform.
ilarna is a platform that helps people connect with independent, self-employed ilarna Personal Assistants. Day-to-day support is agreed directly between individuals and their ilarna Personal Assistant. ilarna does not provide, manage, or supervise the delivery of support.
