New WhatsApp communities strengthen ilarna Personal Assistants connections

As ilarna continues to reimagine how support is facilitated at home, we’ve launched new WhatsApp communities for ilarna Personal Assistants.

These groups are more than just message boards. They are fast, digital-first hubs where ilarna Personal Assistants can instantly access new opportunities and stay connected in between assignments. Already, they’re helping us fill urgent requests more quickly, improve communication, and create stronger engagement across our ilarna Personal Assistants pool.

These communities are also a place for us to share the moments we’re most proud of — recognising the vital role ilarna Personal Assistants play and celebrating the difference they make every day.

For health and system partners, this translates into faster response times and more resilient local capacity — critical for enabling timely hospital discharge and reducing delays. For individuals and families, it means greater confidence that the right support can be in place quickly, when it’s needed most. And for ilarna Personal Assistants, it’s another way ilarna strengthens their independence, ensuring they feel informed, supported, and connected as part of a professional community.

This initiative reflects ilarna’s broader direction: embedding digital tools and community connection at the heart of neighbourhood health. By connecting people, technology and community, we’re building infrastructure that keeps individuals well and independent, while easing pressure on the wider system.

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